Shipping and Returns


Shipping

We ship by UPS, FedEx, or local courier depending on country.

European Union:

Delivery cost is 15€.
For every purchase over 99€, shipping is always free.

Switzerland:
Delivery cost is 30€.
For every purchase over 99€, shipping is always free.
Products price does not include customs duty.

United States of America:
Delivery cost is 70€.
For every purchase over 299€, shipping is always free.
Products price does not include customs duty.

Canada:
Delivery cost is 70€.
For every purchase over 299€, shipping is always free.
Products price does not include customs duty.

China and India:
Delivery cost is 90€.
For every purchase over 299€, shipping is always free.
Products price does not include customs duty.

Rest of the Wolrd:
Delivery cost is 100€.
For every purchase over 299€, shipping is always free.
Products price does not include customs duty.

Delivery time depends on product:
1. Wallets: 5-7 days. Every order made until 2 p.m. (GMT) is dispatched on the same day. 
2. BagsPortfolios and Configurable Products: up to 4 weeks since order is made. We send the bag and portfolio same day it is sewn by a craftsman.
3. Patina Products: up to 12 weeks since order is made.

Returns

You can return every product with no reason. The only thing You have to do, is to contact us within 14 days since delivery via contact@sartolane.com.